Online Communication is the preferred method of communication
READ WHAT THIS MEANS FOR OUR EXISTING AND FUTURE CLIENTS
During the COVID 19 pandemic FLMS will continue to operate as we have for the last 17 years. We will be in full operation in catering for our client’s needs and also our future clients. However, that will mean that we will be engaging in “online” communication and appointments whereever possible as a preferred method of communication, both for your safety and for ours.
Our office is now physically open and personal appointments can be made where necessary but only by prior arrangement.
Our “online” processes include the following:
- Telephone communication as normal. We encourage you to book online if you need to consult with your lawyer or to make an initial appointment.
- Our website has a “Client Login” page for our existing clients which can be found at the very top of our website. Existing clients can contact us via our secure “Portal” which allows for the upload/download of documents together with secure messaging.
- New clients seeking appointments can book and participate in appointments by:
- Telephone (voice only)
- Zoom (voice and/or video)
- Microsoft Teams meetings
- Skype is also available for voice and/or video
- Most documents that require signature will be forwarded in an electronic format and be able to be signed “online” via your smart phone, tablet or computer via Signnow, the program we use for electronic signing of documents. Signnow will allow you to easily sign the document and it will provide you with a signed copy.
In short, we can virtually undertake all our usual work with the exception of physical face to face appointments where there is no other option, such as Notary Public Apppointments.
This is a difficult period for all Australians, and we are all in it together. We will strive to continue to provide our family law, mediation and notary public services in the coming months ahead as we have always done.
Please ensure that you abide by all government health announcements and practice good hygiene so that we can all return to our “normal” lives and without the unnecessary loss of life.
The Family Courts
The Courts remain operational but at reduced capacity and are also dealing with most matters in court by telephone. You can learn more by visiting the Family Court update page